Return and Exchange Policy
Uniform Bonus expects you to be happy with your purchase. If for any reason, you need to exchange or return an item, please read our return and exchange policy below before purchasing postal uniforms online.
Download Return/Exchange Form
We accept returns/exchanges within 30 days of receipt of your shipment.
Your return/exchange will be processed within 10 business days of our receipt of the package. Please provide as much information as possible to prevent any delays. Read below regarding what cannot be returned and how to return the items.
All returns/exchanges must include a copy of your original packing slip or invoice and fill out the Return/Exchange Form with the reason you are returning or exchanging items.
Items must be new with labels and tags attached and in the original packaging you received each item.
Shoes must be in the original box and shipped in an additional box. Do not tape the original shoe box and ship back to us.
Items showing wear or having been laundered or soiled are not returnable.
Pants with an inseam shorter than 29" are not returnable.
Special ordered items are not returnable.
Customer must pay shipping for return of requested items and to ship the return to us. We will be responsible for shipping if we made a shipping error.
If there is a shortage in your shipment or the package was damaged during the delivery process, please contact us immediately.
All returns/exchanges must be shipped to:
Attn: Uniform Bonus
3019 Darnell Road
Philadelphia, PA 19154
WE DO NOT ACCEPT RETURNS OR EXCHANGES IN OUR SHOWROOM AT 3019 DARNELL ROAD, PHILADELPHIA, PA 19154.